Zoom does not guarantee our privacy due to its security flaws

Digital services grew on a large scale in the face of the coronavirus fight. A moment that has led us to be more connected than ever. Due to the pandemic, the use of Zoom Cloud Meeting services skyrocketed, the application offers us the possibility of making videoconferences and digital meetings. This facilitates the chance to hold work meetings, teach online or communicate with family and friends. The program allows up to 100 users to be connected simultaneously. All these features it offers have made Zoom Cloud Meeting's shares in the stock market rise by up to 140%.

Hacking, glitches and problems

With the huge demand for their services, security problems also came to Zoom Cloud Meeting. After several investigations, Zoom has been exposed for not ensuring protection and security after collecting the personal data of users without consent. When using this application, the members of the video call could be hacked or suffer the theft of credentials while conducting a video conference.
These types of failures have been a great security hole for anyone and large companies. Many firms were very affected and began to distrust the services offered by the tool. In some cases, they even banned the use of Zoom Cloud Meeting.

The news around the computer attacks was not long in coming. In the United States, for example, warnings began to be given to the FBI that video conferences through Zoom Cloud Meeting were interrupted by unknown users, who accessed the connection and could share obscene, racist content and even pornographic material.
The hashtag #zoombombed was also in the crosshairs, it revealed private material from the connections in order to share it on social networks. So many weaknesses and deficiencies in the application led to a large decrease in the number of users, taking into account the data of the amount with which it had weeks prior to the complaints. These kinds of events have come to cause large losses to the company in the millions.

Official response from the company

Chinese-American Eric Yuan is the founder of the company. Thanks to his participation from the beginning and his current position in the company, he is one of the richest people in the world. Before reaching the top, he was a worker at the WebEx company, where he deeply developed his Applied Mathematics and Computer training. His work experience grew within the firm dedicated to the development of video conferencing applications.
The acquired knowledge helped him to program his own application, but it seems that all that was not enough to finish creating his product. After the latest news about Zoom Cloud Meeting and its flaws in user protection, the company's founder admitted the mistake of not being able to guarantee security.
Yuan assumed the serious failure of the leaks that put people's data and privacy at stake. He said the platform was not ready for the massive use caused by the coronavirus pandemic. The program's response is to correct these failures through actions such as adding passwords and waiting rooms. This way you can manage who can enter the call.

Another of the measures the company decided to take has been the incorporation into its team of ex-Facebook security director Alex Stamos, who was already investigating the security flaws.
The news about Zoom Cloud Meeting greatly affected the company. From the firm they assure that they will rebuild with the necessary measures the trust of the users. Zoom Cloud Meeting still has work ahead, there are problems to solve, for example, the application does not yet have their calls encrypted and this causes mistrust of the services it offers.
What is clear is that in the 'full digital age', progress must be made, adjusting to the times and above all, ensuring the privacy of people to maintain internet connection as a safe environment. Alternatives must be found so that the connections do not stop and the crisis in which we find ourselves can be overcome.