Brawl Stars Parent's Guide

It is normal to ask yourself the question about how admissible certain video games can be for the little ones.
Many of the most popular games are loaded with violence and inappropriate content for minors. But in the case of the fashion game Brawl Stars that is sweeping among users of all ages they have wanted to launch a guide to help parents to know the content and answer their questions.

Recommendations on the minimum age to play

From the company Supercell, developer of Brawl Stars, they recommend the use of all their games from the age of 13 years. Although many media have confirmed that it is recommended from 7 years, we take as a reference the one that the Finnish company recommends. Although the video game has an aesthetic in which no violent or blood scenes are found, the game is based on fighting, so players must eliminate enemies with shots, explosions and more weapons.

Enable or disable in-game shopping option for minors

The download of the game is free but there is the possibility of making integrated purchases that will be paid with real money. Users do not have to make these purchases to continue playing the video game, but they do help to improve some elements. You can disable purchases from the configuration menu of the mobile device and set a password. The way to access this configuration will be very different if it is done through an Apple or Android device, this information can be found from the help service of the Apple Store or Google Play from the sections “ask for a password or authentication to buy ”

The integrated purchasing process

A news from Brawl Star that is interesting to highlight is the one referring to payments for purchases, they are made through the payment transaction process from the App Store or Google Play and they will be responsible for sending an email to the account's email associated with payment receipts. At no time will Supercell, the company that created Brawl Stars, have this information or access to the registered credit card.

If minors make integrated purchases by mistake inside from Brawl Stars

In-game product purchases (in-app purchases) are generally non-refundable as is the case for downloadable software. In some specific cases you can request a refund:

• Purchases through an Android device

You can contact the technical service for parents by sending an email to [email protected] or contacting through the application from the settings, help and assistance option and there you will find the Contact us option where you can communicate with the platform. You will have to indicate the name of the game in which the purchase was made and the identification number of the transaction.

• Purchases through an Apple device

It will have to be directly from the Apple technical support, since Supercell does not make refunds of purchases made from its devices.
From the technical support you will have to select the option to contact the technical support for the iTunes Store and select Purchases, billing and exchange.

The Brawl Stars Chat

A group chat in which players can interact while playing. None of the Supercell games have private chat and therefore, with certain frequency, messages of recommendations appear to users so that they do not share personal information through this chat. Supercell is also working on constantly updating the blacklist to add offensive or inappropriate words in case any user uses them in the chat, they are automatically removed. Similarly, the game has several tools in case users find inappropriate, offensive or insulting content or behaviors that can be reported.
There is also the option to be able to mute the chat, so messages from other users will not be shown.

Privacy policy of the game developer

From Supercell, they do not have any access to users' bank details or credit cards, since payment procedures are always carried out through the App Store or Google Play, and the company always requests permission to send information messages. advertising to players.